Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to processing and delivering your order as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Time
Estimated delivery times are generally:
- United States: 5–10 business days
- International Orders: 7–15 business days
Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather conditions, and other circumstances outside our control.
Shipping Fees
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Promotional free-shipping offers may be available from time to time.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update after shipment.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your address, please contact us as soon as possible.
Once an order has been shipped, we cannot guarantee that the shipping address can be changed.
Lost or Delayed Packages
If your tracking information has not updated for an extended period or your package has not arrived within the expected delivery window, please contact us. We will assist you in checking the shipment status with the carrier.
Damaged Packages
If your order arrives damaged, please contact us promptly and provide your order number along with clear photos of the damaged item and packaging so we can review the issue.
International Orders
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping or your order, please contact us through the contact information provided on our website.